Real Stories, Real Results
Hear from our clients and healthcare partners about how Custom Bracing has helped them get back to the activities they love.
We are deeply grateful for the kind words we receive from our clients and healthcare partners. Their stories inspire us and remind us why we're passionate about what we do.
"This brace has allowed me to continue playing softball with my children and husband and has literally given me my life back. Being too young for a knee replacement and after trying everything possible to continue playing, I thought I would be on the sidelines. My doctor recommended this brace and it literally changed my life. I am able to continue playing and run freely without the horrible pain I had been experiencing. When I have nothing supporting my knee I can barely walk. With the brace I am able to run and move like I did before the arthritis set in. Absolutely amazing product and service and I highly recommend it to anyone who wants to stay active and keep doing the things they love. I am a 50 year old woman who has been given her life back to build memories with my boys on the softball field. I can't put a price on that! Thank you is not enough to express my gratitude."
Jennifer
Product: Össur® Custom Unloader One
Client Story
"I have been very impressed with both the quality of the products and the level of patient care provided by this bracing team. The Ossur custom braces are well-designed, comfortable, and provide excellent support while allowing patients to maintain their mobility. The off the shelf post op package offers my patients with comfort and pain management. The team takes the time to understand each patient's needs, ensure a proper fit, and provide personalized guidance. Their professionalism, responsiveness, and commitment to patient outcomes make them a trusted partner in orthopaedic care."
Dr. Ryan Hodgins
Product: Össur® Custom Bracing & Post-Op Package
Healthcare Professional
"I constantly get very positive feedback from my patients. They are very happy with their experience at Dupuis Custom Bracing. The team is caring, responsive, and takes the time to make sure each patient gets the right fit and support. I feel very confident referring my patients to Dupuis Custom Bracing."
Dr. Andrew Bodrogi
Product: Dupuis Custom Bracing Services
Healthcare Professional
"Dupuis Custom Bracing stands out for their genuine commitment to patient care and exceptional customer service. They take the time to understand each patient's individual needs and ensure that every person feels heard, supported, and well cared for throughout the process. It is reassuring to have a bracing company who places the patient experience at the centre of everything they do. Dupuis Custom Bracing consistently demonstrates the professionalism, care, and personal attention that make a real difference to our patients."
Dr. Eric Robinson
Product: Dupuis Custom Bracing Services
Healthcare Professional
"The level of service I received from Natacha and her team was excellent for both me and my son. For me, my right knee was bone on bone, and it was very painful for years due to arthritis. After several cortisone shots this was not working. My surgeon recommended Natacha. I was prescribed an Ossur offloading brace. I was measured for an initial positioning, and my brace was personally delivered by Natacha a few weeks later. She educated me on the brace making sure I knew how to use it and adjusted all the straps to prevent it from slippage. She followed up with me for adjustments as required and always made sure the brace was a correct fit and that I was satisfied. I wore the brace for a couple years until I required a full knee replacement. It allowed me to function normal again while enjoying life's greatest pleasure like golfing, walking, and gardening. The offloading brace is a great option post surgery to gain mobility. It is easy to keep clean and there are replacement parts for it. For my son, he required a brace for his left knee from a meniscus tear resulting from a sports injury. She was onsite after his surgery delivering the product to us and following up at our home. His situation was quite different than mine in that he was not allowed to put weight on his leg after surgery for 8 weeks whereas I was required to do so. His brace kept his leg secured from bending whereas mine allowed me to walk with it. His brace was very breathable in the hot summer months and easy for him to put on and take off as required. I've worked in procurement for over 20 years and meet many different vendors daily. I don't know many people who will go to the extent Natacha did to provide this level service and education on her product. She is very professional, knowledgeable, and courteous. I highly recommend her product from personal experience."
Nancy
Product: Össur® Custom Bracing & Post-Op Care
Client Story
We're continuously gathering testimonials from our clients and healthcare partners.
Check back soon for more stories of how Custom Bracing has enriched lives and helped people get back to the activities they love.
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